Privacy Policy

Your privacy is important to us. It is the policy of Castelli School of Chocolate to respect your privacy regarding any information we may collect from you on the website Castelli School of Chocolate, and other sites we own and operate.

We only request personal information when we truly need it to provide a service to you. We do so by fair and lawful means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.

We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifying information publicly or with third-parties, except when required to by law.

Our site may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of those sites, and cannot accept responsibility or liability for their privacy policies. For example, see their privacy pages for details.

You are free to decline our request for personal information, understanding that we may be unable to provide some of the services you desire.

Continued use of our site will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Cookie Policy — Castelli School of Chocolate

What are cookies?

As is common practice with almost all professional websites, this site uses cookies — small files downloaded to your computer — to improve your experience. This page explains what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however this may downgrade or 'break' certain elements of the site's functionality.

How do we use cookies?

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options to disable cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are unsure whether you need them or not, in case they are used to provide a service you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (refer to your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

Cookies we set

• Account-related cookies:
  
  If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies are usually removed when you log out, however in some cases they may remain to remember your site preferences when logged out.
• Login-related cookies:
  
  We use cookies when you are logged in so that we can remember this fact. This prevents you from needing to log in whenever you visit a new page. These cookies are normally removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
• Newsletter-related cookies:
  
  This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid only to subscribed / non-subscribed users.
• Order processing cookies:
  
  This site may offer e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so we can process it properly.
• Survey-related cookies:
  
  From time to time we offer surveys and questionnaires to provide interesting tools or to better understand our user base. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.
• Form-related cookies:
  
  When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.
• Site preference cookies:
  
  To provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.

Third party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

• This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track items such as how long you spend on the site and the pages visited so we can continue producing engaging content.

For more information about Google Analytics cookies, please refer to the official Google Analytics page.

• Third-party analytics are used to track and measure usage of this site so we can continue to produce engaging content. These cookies may track items such as time spent on the site or pages visited, which helps us improve the site for you.
• From time to time we test new features and make subtle changes to how the site is presented. While we are still testing new features, these cookies may be used to ensure you receive a consistent experience while we understand which optimizations our users appreciate most.
• As we sell products it is important for us to understand statistics about how many visitors to our site actually make purchases; this is the type of data these cookies will track. This is important so we can forecast business metrics and manage advertising and product costs to ensure the best possible price.

User commitments

The user agrees to make appropriate use of the content and information provided by Castelli School of Chocolate on the site and, by way of example but not limited to, not to:

• A) Engage in activities that are illegal or contrary to good faith and public order;
• B) Disseminate propaganda or content of a racist, xenophobic nature, illegal pornography, promotion of terrorism or violation of human rights;
• C) Cause damage to physical systems (hardware) or logical systems (software) of Castelli School of Chocolate, its suppliers, or third parties, including introducing or spreading computer viruses or any other hardware/software capable of causing the aforementioned damage.

More information

We hope this is clear and, as mentioned above, if there is something you are unsure whether you need or not, it is generally safer to leave cookies enabled in case they interact with a feature you use on our site.

This policy is effective from April/2021.